Privacy and Cookie Policy – Trivec B.V.

We are aware that you place your trust in us. Therefore, we see it as our responsibility to protect your privacy. On this page, you will find more information about what data we collect when you use our website, why we collect this information, and how we use it to improve the user experience.

This Privacy and Cookie Policy applies to all services provided by Trivec B.V. (based in the Netherlands, Solcamastraat 25, 9262ND in Sumar, hereinafter referred to as “Trivec”). We respect your privacy and comply with all applicable privacy regulations and the General Data Protection Regulation (GDPR).

Trivec may amend this policy at any time. We therefore recommend that you check this statement regularly for updates.

Processed Information

Trivec distinguishes between actively and passively provided data:

• Passively provided data: Information you may unknowingly share with website administrators. When visiting the Trivec website, we record several technical data points such as IP address, operating system, browser type, last visited webpage, and the pages you visit on our website.


• Actively provided data: Information you provide directly, for example when requesting a quote. We may supplement this with publicly available information.

We collect and process the following categories of personal data:

• Name


• Contact details


• Job title

Under 16 years old? Persons under the age of 16 may not provide Trivec with personal data without the explicit consent of a parent or guardian who has read and understood this policy. If you believe that Trivec has collected personal data of a minor without such consent, please contact us at info@trivec.eu so that this information can be deleted.

Our Use of Collected Information

Use of our services

When you register for one of our services, we ask for personal contact information. This data is used to deliver the requested services. The data is stored on our secure servers or those of a third party.

Communication

If you send us an email or another type of message, we may retain it. In some cases, we may ask you for information relevant to the situation at hand. This enables us to process and respond to your inquiry. Data is stored on our secure servers or those of a third party.

Cookies

We collect information to analyze customer behavior and improve our services. Our website uses “cookies” to analyze how visitors use our website. The information generated is stored on our secure servers or those of a third party. We use this information to enhance our services, analyze the customer journey, and improve our products.

When you navigate our company website and its content, Trivec may collect data using commonly accepted data collection tools such as cookies and web beacons (“website navigation information”). These web beacons record your browser, browser language, IP address, and the actions you take on the website (e.g., pages visited and links clicked).

Legal Grounds

Trivec processes your personal information on the basis of the following legal grounds:

• Consent


• Performance of a contract


• Legal requirements (e.g., invoices)

Third Parties

Information is not shared with third parties, but may be stored on their servers. In some cases, the information may be shared internally. Our employees are required to treat this information confidentially and with respect.

Changes

This Privacy and Cookie Policy is tailored to the use of and the possibilities on this website. Adjustments or changes to this website may lead to changes in this Privacy and Cookie Policy. We recommend that you check this statement regularly for updates.

Newsletters

At the end of every newsletter, you will find the option to update your information or unsubscribe.

Disabling Cookies

Most browsers are set to accept cookies by default. You can adjust your browser settings to refuse all cookies or indicate when a cookie is being sent. Please note that some features and services may not function properly if cookies are disabled.

Collected Information

Trivec uses Google Analytics to analyze how visitors reach our website. We do not receive IP addresses or other personal information from this service. When you contact us, we process your name and email address, as well as other publicly available information, to complete the contact form. The same applies if you subscribe to our newsletter. For business customers, we may verify the Chamber of Commerce number. A VAT number may also be processed if necessary.

Purpose

The collected information is only used to contact you, answer questions, or send documents necessary for our services. Personal data will not be published or shared with third parties, unless strictly necessary due to a restructuring of Trivec.

Rights

You have the right to request access to, correction of, or deletion of your personal data. We do not process information based on cookies, nor can we control the use of cookies by social media platforms. The information we receive via Google Analytics is not traceable to any individual. If you have questions, or wish to access, correct, or delete your data, please email us at info@trivec.eu.

Right to Object

If you disagree with how we process your personal data and we cannot resolve the matter together, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Autoriteit Persoonsgegevens

P.O. Box 93374

2509 AJ The Hague

The Netherlands

Data Retention

Your data will be stored for as long as necessary for the purposes described above. After a deletion request, Trivec has 30 days to delete your information. After deletion, you will be informed within one day. In complex cases, a 60-day period applies. In such cases, you will be notified of the delay within 30 days.

Company Identity

Trivec

Solcamastraat 25

9262ND Sumar

Chamber of Commerce: 9041675

Email: info@trivec.eu

Tel.: +31 512 510035

This Privacy and Cookie Policy was last updated on 26 September 2022.